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Computer Emergency Response Team (CERT)

General

The IP-Plus CERT focuses on incident handling and their prevention on the Internet. The team was established mid 1997. Our constituency are customers of the IP-Plus Internet service. Our goal is to support you in case of an incident and to provide information about security issues.


Contact Information

If you have to report an incident send an email to cert@ip-plus.net.

Our postal address:

IP-Plus CERT
Swisscom (Switzerland) Ltd
IP-Plus Internet Services
Genfergasse 14
3050 Bern

In case of an emergency get in contact with a member of the IP-Plus CERT by calling +41 31 893 88 88 and ask for CERT staff. On line help is available from 8:00 - 17:00 during working days. Outside the 8:00 - 17:00 and during weekends best effort support is given. Your call will be accepted by our Customer Support (CSU) and forwarded to the CERT team the next working day.

Please call our emergency number only in case of an security incident and not for all other IP-Plus Internet related questions. Calls other than emergency security issues are not handled by the CERT team. Call our Customer Support (Phone: 0800 55 56 22) instead.


PGP Keys

The IP-Plus CERT supports PGP (Pretty Good Privacy) encrytion. All mail sent by a member of IP-Plus CERT will be signed by their individual keys.

You may get the keys of all IP-Plus CERT members here: